---
title: Managing Billing + Invoices in BuyerBridge
description: Find BuyerBridge invoices under Reports > Billing, add a card or bank account, verify ACH and review billing by product.
---
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# Managing Billing + Invoices in BuyerBridge
## View invoices, manage your payment method and see billing by product.
Your BuyerBridge bill lives under **Reports \> Billing**. That's where you view and download invoices, manage your payment method, choose who gets billing emails and see what each client account costs.
This page covers your BuyerBridge bill only. It doesn't control how you bill your own clients.
**Quick Links**
- [Your Plan](https://support.buyerbridge.com/knowledge/how-to-view-your-billing-statement-in-buyerbridge#plans)
- [Open the Billing Page](https://support.buyerbridge.com/knowledge/how-to-view-your-billing-statement-in-buyerbridge#open-billing)
- [View Your Invoices](https://support.buyerbridge.com/knowledge/how-to-view-your-billing-statement-in-buyerbridge#invoices)
- [Invoice Statuses](https://support.buyerbridge.com/knowledge/how-to-view-your-billing-statement-in-buyerbridge#invoice-status)
- [Add or Update Your Payment Method](https://support.buyerbridge.com/knowledge/how-to-view-your-billing-statement-in-buyerbridge#payment-method)
- [Finish Bank Account Verification](https://support.buyerbridge.com/knowledge/how-to-view-your-billing-statement-in-buyerbridge#bank-verification)
- [Send Invoices to More People](https://support.buyerbridge.com/knowledge/how-to-view-your-billing-statement-in-buyerbridge#billing-emails)
- [Billing by Product](https://support.buyerbridge.com/knowledge/how-to-view-your-billing-statement-in-buyerbridge#billing-by-product)
- [FAQs](https://support.buyerbridge.com/knowledge/how-to-view-your-billing-statement-in-buyerbridge#faq)
- [Continue Learning](https://support.buyerbridge.com/knowledge/how-to-view-your-billing-statement-in-buyerbridge#continue-learning)
### Your Plan
You pick a plan when you sign up: Core, Plus or Elite. Your plan sets what you pay for each product on your account.
You add your first payment method, a card or a US bank account, at the end of sign-up. See [How To Create Your BuyerBridge Account](https://support.buyerbridge.com/knowledge/how-to-create-your-buyerbridge-account?hsLang=en).
### Open the Billing Page
1. Log in at [app.buyerbridge.io/login](https://app.buyerbridge.io/login).
2. In the left menu, click **Reports**, then **Billing**.
3. Use the month picker at the top of the page to choose the month you want.
Four cards at the top sum up that month: **Billed This Month**, **Invoices**, **Outstanding** and **Processing Fees**.
### View Your Invoices
The Invoices table lists your monthly invoices. Each row shows the Invoice Number, Name, Billing Month, Invoice Date, Base Amount, Fee, Amount Charged, Status and Paid Date.
- Click **View** in the Files column to open the invoice.
- Click the download icon in the Actions column to save it as a PDF.
- Click **Export CSV** above the table for a spreadsheet of your invoices.
Base Amount is the bill before fees. Fee is the card processing fee, when there is one. Amount Charged is the total that was charged.
### Invoice Statuses
- **Paid**: the payment went through.
- **Pending**: the payment hasn't run yet.
- **ACH Processing**: a bank payment is on its way. These take a few days to clear.
- **Failed**: the payment didn't go through. Hover over the status to see why. Fix your payment method, then click the retry icon in the Actions column.
- **Action Required**: your bank wants you to confirm the payment. Click the alert icon in the Actions column and follow the steps.
- **No Payment Method**: there's no payment method on file. Add one (see below).
- **Refunded** or **Partial Refund**: some or all of the payment came back to you. Hover to see the amount.
- **Disputed**: the charge was disputed with your bank. Email [billing@buyerbridge.com](mailto:billing@buyerbridge.com).
### Add or Update Your Payment Method
1. On the Billing page, click **Add Payment Method** (or **Update Payment Method** if one is on file) above the Invoices table.
2. In the box that opens, click **Add Payment Method** (or **Update Payment Method**) again.
3. Pick **Card or US bank account**. For a Canadian bank account, click **Other payment options**.
4. Enter your details and click **Save Payment Method**.
Fees depend on how you pay:
- Credit card: a 3% processing fee is added to the total charged.
- US bank account (ACH) and Canadian bank account: no processing fee.
All charges are in USD. Payments run through Stripe, and BuyerBridge doesn't store your payment details on its servers.
### Finish Bank Account Verification
Added a bank account by hand? The payment method button shows **Bank Verification Pending** until you confirm the account.
1. Watch your bank account for two small deposits from Stripe. They arrive in 1 to 3 business days.
2. On the Billing page, click **Bank Verification Pending**.
3. Click **Complete Verification** and enter the two deposit amounts.
Your bank account can't be charged until verification is done.
### Send Invoices to More People
Billing emails go to the primary email on your payment method. To copy someone else, like your bookkeeper:
1. Click **Add Billing Emails** above the Invoices table.
2. Click **Add Email** and type the address. Repeat for each person.
3. Click **Save Email Recipients**.
Once recipients are saved, the button shows how many there are.
### Billing by Product
Below the invoices, Billing by Product breaks the month down account by account. For each product it shows the Product Onboarding Date, Start Date, End Date, Rate, Amount, Discount and Billing Amount.
Click a product card above the table to show only that product. The Subtotal, any Invoice Discount and the Grand Total sit at the bottom.
Click **Export** to download the breakdown as a **Billing CSV** or an **Agency Invoice (PDF)**.
### FAQs
### Is this page for my BuyerBridge bill or my clients' bills?
Your BuyerBridge bill only.
### What payment methods can I use?
Credit or debit card, US bank account (ACH) or Canadian bank account.
### Is there a fee for paying by card?
Yes. Card payments include a 3% processing fee. Bank payments have no fee.
### My payment failed. What now?
Hover over the Failed status to see the reason. Update your payment method, then click the retry icon in the Actions column.
### Who do I ask about a charge?
Email [billing@buyerbridge.com](mailto:billing@buyerbridge.com).
### Continue Learning
- [Welcome To BuyerBridge: Starting Guide](https://support.buyerbridge.com/knowledge/welcome-to-buyerbridge?hsLang=en)
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